Valvoline Instant Oil Change

Turned my 60$ oil change into a 400$ ordeal because instead of training their 18 year old how to take off a simple drain bolt they instead strip it to the point the entire oil pan needs to come out and then tell me they can't fix it and I need to find a real mechanic. Absolutely terrible service. WOULD NOT RECOMMEND! Spend the extra money on someone who actually knows what they are doing. Thanks for ruining part of my vacation!

Omg!!! Literally the best level of customer service from the techs DJ and Anthony. I was really weary about the oil and transmission fluid levels on my vehicle. Informative and down to earth service. First time and now a forever customer.. thanks St. Charles location.. thank you DJ and Anthony!!!

Comically horrible experience. Damaged the body of my car, completely unapologetic, do not recommend. Went in Friday for an oil change. The tech left the hand grips for the battery tester on the terminals and when she slammed the hood down it dented my hood outward from the inside out almost perforating it right in front of me. I immediately said something and the other tech tried to play dumb saying “I don’t see any dent” while he was literally poking it so I said “if you can’t see the dent how do you know where it is since you’re touching it right now?” He didn’t say anything for a second before just shrugging and saying “I don’t know what you want me to do.” -He also saw her do it since …

Great location with professional and courteous staff. Clyde, my service rep, was knowledgeable. He ensured I received the same value I've always expect from Valvoline. I am a customer for life.

Fast, professional and friendly. Also knowledgeable and thorough. This crew is on point. You can get your vehicle serviced here and pull out onto the street confident that your ride is in tip-top shape. Clyde and crew get it done right. Been coming here for 4 years and have gotten nothing but excellent, professional service.